Reported Message
District is currently working on an Android app as well and will be updating here soon!
Reported Message
Boardwalk is powered by District, which can be found for iOS here: https://apps.apple.com/us/app/district-buy-sell-chat/id1618973426
Reported Message
Is there an app for iPhone / Android?
Reported Message
We currently support sellers in U.S. and Canada. Stay tuned for future updates!
Reported Message
Which countries do you support?
Reported Message
Referral Codes only work on Buy Now purchases, they are not compatible with Auctions or Offers
Reported Message
You can access your Referral Credit by clicking either “Get $5” or “Earn Rewards” on the top nav bar on web, or the “$” icon on the sidebar in the iOS app
Reported Message
You also get $5 in Site Credit when your referral credit is used.
Reported Message
Your Referral Code can be used at checkout by a new user to get $5 Off a $10 or more purchase if it is their 1st purchase using the District platform. District funds the discount, so you still get paid the full price of the item.
Reported Message
Every user on Boardwalk gets a Referral Code they can use to promote their items!
Reported Message
Is there a Referral Code I can use to promote my items?
Reported Message
3 - Keep evidence that your item shipped was as described
Reported Message
2 - Send the item as described (in good packaging) with tracked shipping on District to the correct address in a reasonable timeframe. You must keep proof of shipping & delivery. Items over $1,000 must ship with insurance
Reported Message
1 - Sell the item on an District marketplace and be set-up on District Pay
Reported Message
To qualify for Seller Protection, you must:
Reported Message
When you make a sale in any District marketplace, you’ll be covered by District Seller Protection. That means we’ll protect you against disputes and chargebacks
Reported Message
How does seller protection work?
Reported Message
As a multinational corporation, Stripe handles a vast amount of payment transactions, amounting to hundreds of billions of dollars each year. The company's clientele includes major corporations, and Stripe ensures the highest levels of compliance with regards to data security and privacy.
Reported Message
Stripe requires customers to provide their SSN and personal information for identity verification and regulatory compliance purposes. The company stores this information securely using industry-standard encryption methods and limits access to authorized personnel only.
Reported Message
Why does Stripe require my SSN or EIN?
Reported Message
Payouts are conducted through District Payments. District Payments is powered by Stripe, one of the world’s largest payment processors that works with trusted brands including Amazon, AirBnB, H&M and Uber
Reported Message
When a customer makes a purchase from you, your portion of the sale will show up in your wallet 48 hours after marked as delivered on tracked shipments or 10 business days after the sale. Once your funds are made available, you’ll be able to cash out. This usually takes 2-4 days to settle
Reported Message
How do payouts work?
Reported Message
If you choose to ship on your own, you can Upload Tracking in the Shipments Tab. We will notify the Buyer when their order is on the way
Reported Message
If you choose to purchase a Shipping Label directly through our integration with Shippo, the funds can come out of your Wallet Balance directly.
Reported Message
Sellers can find the Shipments Tab in the Seller Dashboard from the desktop. We partner with Shippo for discounted rates on USPS shipping
Reported Message
Sellers can choose to fulfill orders either directly through the platform on their own
Reported Message
The shipping you charge is passed through to you as part of your Seller Payout
Reported Message
Calculated: The system will calculate the shipping cost for the Buyer based on the Buyer zip code along with the dimensions & weight of the item
Reported Message
Flat Rate (Progressive:): Seller sets a fixed cost to ship the first item to a customer. Seller sets a different, lower shipping cost for each additional item purchased by the same customer
Reported Message
Flat Rate: Seller sets a fixed cost to ship the item
Reported Message
Reported Message
When you create a listing, you are given the option to select what a Buyer pays for Shipping:
Reported Message
How does Shipping work?
Reported Message
In addition, if you have listings on other major marketplaces (eBay, Etsy, Depop, etc) that you’d like to have moved over to District, reach out to our Community team at support@district.net to get help
Reported Message
You can use our CSV import tool to bulk add hundreds of items at a time by uploading an Excel spreadsheet.
Reported Message
Is there a way to import bulk listings? Can I move my listings over from another marketplace?
Reported Message
PayPal Fee: 3.49% of the total + $0.49 per order
Reported Message
or
Reported Message
Major Credit Cards (via Stripe): 2.9% of the total + $0.30 per order
Reported Message
Standard selling fees consist of a Marketplace Fee, 10% of the order subtotal. and a Payment Processing Fee for major credit cards (via Stripe) or PayPal
Reported Message
What are the selling fees?
Reported Message
Livestream Sales allow you to run Live Auctions. Live Auctions are a listing format ranging from 15 seconds to 1 minute where customers bid during the auction period. Live Auctions are soft closes—if a bid is placed in the last fifteen seconds, the auction timer is reset back to fifteen seconds.
Reported Message
Once you are approved to sell on the marketplace, reach out to your admins in your Seller Chat to discuss running a Livestream Sale.
Reported Message
How do Livestream Sales and Live Auctions work?
Reported Message
For all listing options, payments are processed immediately upon purchase.
Reported Message
Auctions can be run async on the platform or Live during a Livestream (ask in the Seller Chat for Livestream approval). Live Auctions can be set to be eligible for Pre-Bids as well as long as they are added to a Scheduled Livestream with a specified date to be run.
Reported Message
You can list items for Auction or Buy It Now (and choose whether or not to accept offers).
Reported Message
What are the different listing options?
Reported Message
Please view our Terms of Service to see items that are restricted for sale.
Reported Message
Keyboards, Key Caps, and related accessories, new or used. Approved Sellers can ask about listing other relevant items in our Seller Chat channel
Reported Message
What can I sell?
Reported Message
Once you’re approved as a seller, you’ll be notify by email and will have access to the Seller Dashboard. From the Seller Dashboard, click on “Payout Methods” and connect to District Payments. Upon successfully connecting to District Payments, the “List Item” button will appear the next time you visit the marketplace
Reported Message
Click the “Apply to Sell” button and answer a few short questions telling us about yourself. You’ll receive a confirmation email that your application was received.
Reported Message
How do I get started selling?
Reported Message
Take a video! Boardwalk supports adding Video to your listings. Video helps your listing sell as fast as possible, and also helps with any potential claims!
Reported Message
Document scuffs, scratches, dents, and issues
Reported Message
Count your Switches
Reported Message
Test your keyboards to ensure they work. - Each key should respond properly!
Reported Message
To make Boardwalk the best place to find Keyboards & Accessories, make sure your items conform to the following standards:
Reported Message
For Sellers:
Reported Message
Read this before Selling!
Reported Message
Boardwalk FAQs - check out our reference page here: https://insearchof.notion.site/Boardwalk-FAQs-275f641c3647437dbe75327465e3c4b4
Log in to chat